For domestic flights cancellation request will be accepted upto 3 hours before departure.
For international flights we require the cancellation request 5 hours before departure.
· Scan copy of the ticket will be required in case if flight gets cancelled or delayed by more than 2 hours for domestic flights.
· Air Asia, Air Arabia, Tiger Airways tickets are fully non refundable and no refund will be issued against the cancellation of such tickets.
· In case of partial cancellation the refund process takes up to 90 days depending upon the airlines. If Cancellation is permitted by the airline then Airline Cancellation charges and Destrips cancellation charges of upto Rs.500 will be applied towards cancellation of the ticket.
The refund amount in case of any cancellation will be refunded within 5-7 business days, in case of no show the refund will be processed only after we get refund from the airlines, after deducting the airline cancellation charges and company’s service charge. Refund against the cancellation of air tickets will be credited directly in your account. In case of Credit Card, refund will be made on the same credit card only. Refund process can take duration of maximum 5-7 working days due to banking procedures. In case of Net Banking, it may take 7-8 working days.
Note: Processing times for cancellation and refund requests may vary.
In case of unavailability of services, you will receive the complete refunds except the transaction charges.
Refunds against the cancellation of the hotels depend upon the cancellation policies of the particular hotels. Apart from the cancellation charges levied by the hotels, we only charge a negligible amount of upto Rs.500 as cancellation service charges for each room